Privacy Policy

Last updated: 22 April 2025

Creese Property (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What Information We Collect

We may collect personal information that you voluntarily provide to us through contact forms on our website, including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Property preferences or rental inquiries

  • Any other information you choose to share with us

We also collect non-personal information via cookies and third-party tools to improve user experience and website functionality.

2. How We Collect Information

We collect personal information directly from you when you:

  • Submit an inquiry or message via our contact forms

  • Communicate with us by email or phone

  • Interact with our website, including through analytics tools

We may also collect information automatically via tools such as Google Analytics and Facebook Pixel, which may use cookies to track your interaction with our site.

3. Use of Personal Information

We use your information to:

  • Respond to your inquiries or requests

  • Provide our property rental and management services

  • Improve our website and services

  • Communicate with you about relevant properties, updates, or changes

  • Comply with our legal obligations

4. Disclosure of Personal Information

We do not currently share your personal information with third parties. However, we reserve the right to do so in the future where it is reasonably necessary for our business functions, such as:

  • Engaging third-party service providers or contractors

  • Marketing or analytical purposes

  • Legal or regulatory compliance

Any such disclosure will be done in accordance with the APPs and only where the third party agrees to handle the information in compliance with this Privacy Policy.

5. Use of Cookies and Tracking

We use cookies and tracking technologies (including Google Analytics and Facebook Pixel) to collect data about website usage, including:

  • Pages visited

  • Time spent on site

  • User demographics and interests

You can disable cookies through your browser settings, but this may affect your experience on our website.

6. Storage and Security

We take reasonable steps to ensure that your personal information is stored securely and protected from misuse, interference, loss, and unauthorised access or disclosure.

7. Access and Correction

You may request access to the personal information we hold about you, and you may request corrections if the information is inaccurate, out-of-date, or incomplete. To do so, please contact us at:

[email protected]

We may require verification of your identity before processing your request.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

For questions or concerns about your privacy or this policy, please contact us at:

[email protected]